The Fine Print

There's lots of planning that goes into every flight including weather checks, risk assessments (RAMs), calls to the relevant authorities and the most important of all, preparing our aircraft and kit for your shoot. Before you place your booking please take a moment to read our legal bits.

Free no obligation quote

We always give you a free quote

Every job we film is unique with different specific needs. Therefore before we can give you a quote we just need a bit more information and then we will give you a fixed best price for the job quotation.

Please email info@halovue.co.uk  with your requirements stating

  1. The filming location,
  2. Date of filming
  3. How many days do you require
  4. Nature of the filming

or call Phil on 07957 627 628 

Terms and Conditions

Our  business philosophy is a very simple one

Treat our clients the way we would like to be treated.

So our terms of business are :

We will,

  • We will pre flight check all locations using all the methods available to ensure  safe and productive flights.
  • We will dress in a smart, appropriate manor suitable for the location and task in hand.
  • Flights on the day will only be carried out if safe to do so, ie weather permits.
  • All images and files will be downloaded on site onto the clients media backup, before  leaving the site.

Clients 

  • Give clear and precise details of all filming, including location, call time, and any other important details
  • Final payment is due 30 days from the day of filming unless by prior arrangement. 
  • Clients may not use any material until full payment has been made and we will hold the footage rights until that payment has been made.
  • The Client shall hold the full copyright to all images with Philip Fearnley Photography holding the rights to uses a select number of clips for the sole use within a showreel. 
  • Showreel material will not be used until the footage has been aired by the client and after permission has been granted by the client.

Deposits, Postponements and Cancellations

On booking we will require a non refundable deposit of 30% of the first day of filming.

If the client cancels within 48 hours of filming the deposit will not be refunded but no further invoice will be raised.

If the booking is moved to another date within 48 hours of the booking the deposit will be transferred to that date.

If the booking is cancelled 24 hours prior  to filming the whole invoice for that days filming will be liable for payment.

The use of UAV’s or drones is restricted by the weather, so if we know we are unable to fly due to rain, high winds or snow, the day before your booking, we contact you as soon as possible.In this situation you will have the option of risking the day in the hope that the weather improves. If it does not improve and we are unable to fly you will be liable for the full cost.If we have to cancel the day before due to the weather we will transfer your deposit to the next suitable day.

If a suitable day is not available your deposit will be refunded.

We always carry back up equipment to all shoots so in the unlikely event of equipment failure our back up drone will be flown. In the highly unlikely event of all drones failing the deposit will be returned or another filming day will be booked in.

We would always try to come up with an amicable agreement.

 

 

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Deposits, Postponements & cancellations

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